Terms & Conditions

Welcome to Nazifa IT Solutions. By purchasing or using our products and services, you agree to abide by the following Terms & Conditions. Please read carefully before placing any order.

1. Definitions

• “Company”, “we”, “our”, “us” refers to Nazifa IT Solution.

• “Customer”, “you”, “your” refers to the person purchasing products/services.

• “Products” include both digital items (software, licenses, IT services) and physical items (clothing, fashion products).

• “Services” include IT solutions, consultancy, and related technical support.

2. General Terms

• All purchases made through our website, social media, or authorized sellers are subject to these Terms & Conditions.

• By using our digital products/services, you agree not to copy, resell, or misuse them in any illegal way.

• Prices, offers, and availability are subject to change without prior notice.

3. Digital Products & Services

• Delivery of digital products (e.g., software, license keys) is usually made via email or online account.

• Once a digital product is delivered and activated, it becomes non-refundable (except for defective/invalid licenses).

• Customers must ensure system compatibility before purchase.

• Unauthorized distribution, reselling, or duplication of our software/services is strictly prohibited under the ICT Act, Bangladesh.

4. Clothing & Physical Products

• Product descriptions (size, color, design) are provided to help customers make informed decisions.

• Slight variations in color/design may occur due to lighting or screen settings.

• Customers must check sizes carefully before ordering.

• Returns, refunds, and replacements are handled according to our Return & Refund Policy.

5. Payment Terms

• Payments must be completed via approved methods (Bank transfer, bKash, Nagad, Card, Cash on Delivery where available).

• For Cash on Delivery orders, full payment must be made at the time of delivery.

• In case of online payments, if the transaction fails but the amount is deducted, it will be refunded within 7–10 working days.

6. Delivery

• Digital products are delivered instantly or within 24 hours (unless otherwise stated).

• Clothing items are delivered within the estimated timeframe, subject to courier/logistics availability.

• Delivery delays caused by courier services, natural disasters, or strikes are beyond our control.

7. Returns & Refunds

• Our Return & Refund Policy applies to all purchases.

• Refunds will be processed only if the product/service is found defective, incorrect, or undelivered.

• Delivery charges are non-refundable, unless the error is on our part.

8. Customer Responsibilities

• Provide accurate shipping, billing, and contact information.

• Use purchased digital products/services only for personal or business use, not for illegal purposes.

• Maintain confidentiality of account details (we are not responsible for unauthorized access due to customer negligence).

9. Limitation of Liability

• Nazifa IT Solution is not responsible for losses due to misuse, negligence, or third-party interference.

• We do not guarantee uninterrupted availability of digital services (downtime may occur due to maintenance or technical issues).

• Our liability is limited to the purchase value of the product/service.

10. Intellectual Property Rights

• All software, content, and branding belong to Nazifa IT Solution.

• Customers may not copy, modify, or distribute our intellectual property without prior written consent.

11. Governing Law

• These Terms & Conditions are governed by the laws of Bangladesh.

• Any disputes shall be resolved under the jurisdiction of the courts of Bangladesh.

12. Contact Us

For queries regarding these Terms & Conditions, contact:

? Email: support@nazifaitsolution.com
? Phone: +880-1XXXXXXXXX
? Address: [Insert physical office address]

⚖️ Disclaimer: Nazifa IT Solutions reserves the right to update or modify these Terms & Conditions at any time. Customers are encouraged to review this page regularly for updates.